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Saturday, November 24, 2012

Mtn Self Care Application

MTN launched an app for its web self service portal. The app which supports phones and tablets on multiple platforms including Android, IOS (Apple), BlackBerry and J2ME allows you do the following from your mobile device:

1. Check your account profile.
2. Check your recent account recharges.
3. Subscribe to a blackberry/Fastlink/mobile internet/simple surf data plan.
4. Subscribe to MTN callertunez, music and games on MTN Play.
5. Check available balance and expiry data of your Fastlink/mobile internet/ Simple Surf/BlackBerry data plan.
6. Perform a SIM Swap on your lost/ stolen MTN line.
7. Purchase airtime or pay your phone bills using your Interswitch ATM card.
8. Retrieve your PUK code to unlock your SIM.
9. Request MTN internet settings etc.

To use the MTN Mobile Self-Care app, simply send an SMS Care to 5018. A link to download the app will be sent to you as an SMS.

More details can be gotten from the MTN site. No more calling of MTN Customer Care and no more going to MTN office.

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