“UCHE FACE YOUR WORK O” Etisalat Reacts To Viral Customer Care Phone Call

BEFORE ANYTHING, IF YOU HAVE NOT HEARD THE VIRAL AUDIO! GET IT HERE!!!!!

Telecommunications giant, Etisalat has disowned the alleged Etisalat customer care call which has since gone viral on social media and trust Nigerians, they made a hilarious mess of it.

Speaking with ENCOMIUM Weekly on Friday, February 7, 2014, Chineye Amanfo, spokesperson of the telecommunications company reacted to the alleged call:

“We are aware of the telephone conversation from the so called Etisalat customer care personnel. We are currently investigating the matter but it is not a commercial from Etisalat. All our commercials are handled by our agency and it will be duely signed before it can be released”.

ENCOMIUM Weekly’s checks revealed that no agency has laid claim to the commercial. However, speculations abound that the commercial might have come from competitors and distractors who are adapting measures on how to cope with the competitive market.

The call which is trending is reported below:

Uche: Good morning.
Woman: Hello
Uche: Hello, good morning
Woman: Good Morning
Uche: My name is Uche, I am calling you from Etisalat customer care. How are you today?
Woman: Fine, how is work
Uche: Work is fine, thank God.  We are calling you to thank you for ‎ your patronage on Etisalat network.
Woman: Okay, thank you very much.
Uche:‎ Am I speaking with Abulraman Bakar.
Woman: You want to talk to him.
Uche: I want to confirm, is that the person I am speaking with now.
Woman: N​o, I ‎​am working with them. Can I call him for you?
Uche: Is he close by?
Woman: ‎​​​Yes
Uche: Okay, I will like to speak with him.
Woman: I am just working with them.
Woman calls her husband: Daddy nko? E pee daddy wa. Okay, won wee.
Woman: Hello, he is bathing
Uche: Okay, please may ‎​I know ‎​your name.
Woman: I ‎​am working with them.
Uche: It is okay, I will like to know who I ‎​am speaking with.
Woman: I ‎​am not the owner of the phone, he is the owner of the phone.
Uche: It’s alright. When would you want me to call back so ‎​I can speak with him?
Woman: Can I know ‎​your name so he can call you back?
Uche: It’s okay, you cannot call this number, but we will call back.
Woman: Okay, well done. Is that how you people use to call them?
Uche: It’s ‎​​alright, ‎​​​yes. We check up on our customers from time to time
Woman: Okay, he will come and see you ‎​​​in the office. I will tell him.
Uche: There will be ‎​no need, we will call back.
Woman:‎ Okay.
Uche: We just want to know if he is having any issue with his line.
Woman: Iyawo Uche, se bi awon Etisalat tin pe oko oloko lori phone ni yen. Well done oooo.
Uche: Its ‎​​alright ma, thank you very much for ‎​your time.
Woman: If he needs you, he will call. I ‎​am his wife ooo, face ‎ your work ooo because MTN don’t call customers like that, face ‎​your work. You don’t need to call him for anything again, if he needs you, he will call you
Uche: It is ‎​alright ma.

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Etisalat Launches Gem Loyalty Scheme

Welcome to the Etisalat High Value Customers Reward Program.

To continually demonstrate our drive to delight our customers and show we truly care, Etisalat is Going the Extra Mile to appreciate customers with the introduction of a reward program for our loyal High Value customers.

Etisalat GEM is a reward program that offers amazing rewards to our High Value customers who attain a predefined spend threshold on the etisalat network over a period of time.

BENEFITS
Get a thrilling mix of lifestyle, music, health, sports, entertainment, free handsets/mobile devices and much more when you spend N10,000 and above monthly on etisalat network. Customers will also receive calls for FREE when roaming in selected top destinations around the world.
*.Birthday offer
*.Special Invitations to Etisalat Events
*.Etisalat Dongle with 500MB Data
*.High Value identification cards
*.MiFi with 500MB Data
*.FREE Device Offer
*.FREE VIP Ticket to Watch FC Barcelona
*.$1,000 Shopping Voucher

Free incoming calls when roaming:
All prepaid customers will receive calls for FREE when roaming in selected top destinations around the world. Customers should have a minimum balance of N5, 000 before travelling. This offer is valid for 30days.

For post-paid customers (Classic, Hybrid, Elite World and EasyLife Post-paid) the roaming discount is applicable once roaming is activated on the customer′s line. UK - Vodafone, USA - T-Mobile, UAE - Etisalat, South Africa - Vodacom, Saudi Arabia - Mobily, Netherlands – KPN

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Nokia Lumia Available for Pre-Order from Etisalat

Nokia’s Lumia 1020, the Windows Phone 8 smartphone with arguably the most advanced camera hardware out yet, is now available for pre-order in Nigeria from Etisalat.

The device would set you back N132,000 but to help ease the cost, Etisalat is bundling the device with N37,500 worth of airtime for calls, SMS and data (if you activate their Easy Flex 5000 plan thrice), and you also get 10-15% discounts on Etihad tickets bundled in as well.

For more information, hit the pre-order page on Etisalat’s site.

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Etisalat Multi-Device Plan: Share your Data

Etisalat Nigeria, a few days ago introduced Multi Device plan, a new offering that lets customers share the data plan on one SIM across multiple SIMs. The concept of data sharing isn’t a new one as both Globacom and MTN have different implementations of the same concept already available to customers, but Etisalat’s implementation is a bit different.

Etisalat’s Multi Device plan basically lets you make up to four clones of your primary SIM with new, previously unregistered and non-activated SIM cards. The four new secondary SIMs get the properties of the primary SIM including the phone number and as a result can access the data plan on it. Unlike the offerings of the other networks, you can’t share data to an existing line that’s already been in use. Also if you put a secondary SIM inside a voice activated device, both devices would ring when a call is made to that number. So the ideal scenario is one where your primary SIM is the one in your phone and the secondary SIMs distributed among your other data devices. (modems, tablets, etc).Etisalat multi device plan

So how do you share your data on Etisalat’s Multi Device plan?

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D’banj Hits N250M in Etisalat New Deal

“Cash flow” is one of D’banj’s recent songs title, its about time for the cash to flow as Etisalat one Nigerian leading telecommunication endorsed the African super star D’Banj in a N250m deal.

          

Official announcement will be made soon on this new development.

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How to Check BIS Balance for all Networks in Nigeria

This article is for those of you that want to know your BIS Balance.

I have listed below the codes for checking Blackberry Internet Service Balance and Expiry Date for GLO, MTN, Airtel and Etisalat Blackberry Subscriptions.

Codes for Checking MTN, Glo, Etisalat & Airtel BIS Balance/Expiry Date
MTN
Text status to 21600.

GLO
Text info to 127 to check your Glo data balance and text STATUS to 777 to check BIS balance.

AIRTEL
Dial *123*10# or dial *141*712*0# to check your airtel data balance and text STATUS to 440 for BIS balance

ETISALAT
Dial *228# to check BIS balance of Etisalat Internet Service.

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Etisalat 2 for 1 Offer On Blackberry

Etisalat Nigeria launched the 2 For 1 offer on the new BlackBerry Absolute & Complete Plans!

Pay for 2 consecutive months of BlackBerry Absolute or Complete, and get the 3rd month free.

Dial *369*1# for BB Complete @ N1000/month.
Dial *369*2# for BB Absolute @ N1500/month.

At the end of 30 days, auto renewal will occur, charging you the same amount again. Once the auto renewal has taken place, you will receive confirmation of one month free subscription at the end of the SECOND 30-day period.

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BB10 Subcription Codes And Prices For All Network In Nigeria

It is important to Note that these codes are different from the other BB subscription codes. You can use your former subscription codes with other Blackberry Phones.

These codes are only applicable to the New BlackBerry 10.

IMPORTANT: If you exhaust your Data, all your Internet access will stop except your BlackBerry Messenger which has an unlimited access until your data duration expires.

List of the New BlackBerry 10 Internet Plans Subscription

Airtel BB10 Subscription Code: Airtel Offers Monthly, Weekly and Daily Plans Ranging from MAX >> MID >> LITE
Send any of the Keywords below to 440

Data Plan: BB10 Max-Month
Duration: 30 Days
Price: 3000 Naira
Keyword: BMM
Data: 1.5GB

Data plan: BB10 Max-Week
Duration: 7 Days
Price: 1050 Naira
Keyword: BMW
Data: 350MB

Data plan: BB10 Max-Day
Duration: 24 Hours
Price: 200 Naira
Keyword: BMD
Data: 50MB

Data plan: BB10 Midi -Month
Duration: 30 Days
Price: 1500 Naira
Keyword: BIM
Data: 500MB

Data plan: BB10 Midi-Week
Duration: 7 Days
Price: 525 Naira
Keyword: BIW
Data: 130MB

Data plan: BB10 Midi-Day
Duration: 24 Hours
Price: 100 Naira
Keyword: BID
Data: 15MB

Data plan: BB10 Lite-Month
Duration: 30 Days
Price: 1000 Naira
Keyword: BLM
Data: 250MB

Data plan: BB10 Lite-Week
Duration: 7 Days
Price: 350 Naira
Keyword: BlW
Data: 80MB

Data plan: BB10 Lite-Day
Duration: 24 Hours
Price: 70 Naira
Keyword: BLD
Data: 10MB

MTN BB10 Subscription Codes: MTN Offers Monthly, Weekly and Daily Plans Ranging from MAX >> MID >> LITE
Send any of the Keywords below to 21600

Data Plan: BB10 MAXI-Month
Duration: 30 Days
Price: 3000 Naira
Keyword: BBMAXIM
Data: 1.5GB

Data Plan: BB10 Maxi-Week
Duration: 7 Days
Price: 1050 Naira
Keyword: BBMAXIW
Data: 350MB

Data Plan: BB10 Maxi-Day
Duration: 24 Hours
Price: 200 Naira
Keyword: BBMAXID
Data: 50MB

Data Plan: BB10 Midi-Month
Duration: 30 Days
Price: 1500 Naira
Keyword: BBMIDIM
Data: 500MB

Data Plan: BB10 Midi-Week
Duration: 7 Days
Price: 525 Naira
Keyword: BBMIDIW
Data: 130MB

Data Plan: BB10 Midi-Day
Duration: 24 Hours
Price: 100 Naira
Keyword: BBMIDID
Data: 15MB

Data Plan: BB10 MINI-Month
Duration: 30 Days
Price: 1000 Naira
Keyword: BBLITEM
Data: 250MB

Data Plan: BB10 MINI-Week
Duration: 7 Days
Price: 350 Naira
Keyword: BBLITEW
Data: 80MB

Data Plan: BB10 MINI-Day
Duration: 24 Hours
Price: 70 Naira
Keyword: BBLITED
Data: 10MB

GLO BB10 Subscription Codes: GLO Offers Monthly and Weekly Plans only. Ranging from MAX >> MID >> LITE
Send any of the Keywords below to 777

Data Plan: BB10 Max-Month
Duration: 30 Days
Price: 3000 Naira
Keyword: MaxMonth
Data: 1.5GB

Data Plan: BB10 Max-Week
Duration: 7 Days
Price: 1050 Naira
Keyword: MaxWeek
Data: 350MB

Data Plan: BB10 Midi-Month
Duration: 30 Days
Price: 1400 Naira
Keyword: MIDMONTH
Data: 500MB

Data Plan: BB10 Midi-Week
Duration: 7 Days
Price: 600 Naira
Keyword: MIDWEEK
Data: 100MB

Data Plan: BB10 Lite-Month
Duration: 30 Days
Price: 1000 Naira
Keyword: LitMonth
Data: 200MB

Data Plan: BB10 Lite-Week
Duration: 7 Days
Price: 400 Naira
Keyword: LiteWeek
Data: 50MB

Etisalat BB10 Subscription Code: Etisalat Offers Monthly and Weekly Plans Ranging from MAX >> MID >> LITE
Send any of the Keywords below to 399

Data Plan: BB10 Max-Month
Duration: 30 Days
Price: 3000 Naira
Keyword: MMax
Data: 1GB

Data Plan: BB10 Max-Week
Duration: 7 Days
Price: 1500 Naira
Keyword: WMax
Data: 500MB

Data Plan: BB10 Midi-Month
Duration: 30 Days
Price: 1400 Naira
Keyword: MMid
Data: 360MB

Data Plan: BB10 Midi-Week
Duration: 7 Days
Price: 1000 Naira
Keyword: MIDWEEK
Data: 200MB

Data Plan: BB10 Lite-Month
Duration: 30 Days
Price: 1000 Naira
Keyword: MLite
Data: 200MB

Data Plan: BB10 Lite-Week
Duration: 7 Days
Price: 850 Naira
Keyword: WLite
Data: 85MB

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Etisalat EasyFlex Package: How it Works and How to Subscribe

Sometime in November, Etisalat launched the Easyflex package.

The Etisalat EasyFlex Package gives you some amount of Voice Call to all network, Data and SMS to all network at different amount. It is valid for 7 days.

Benefits You Get From Each Amount of The Etisalat EasyFlex
300 Naira:
i. 25 minutes of Voice Call.
ii. 25mb of Data.
iii. 100 SMS.

500 Naira:
i. 50 minutes Voice Call.
ii. 50mb of Data.
iii. 200 SMS.
Activation Code: *344*500#

700 Naira:
i. 70 minutes Voice Call.
ii. 70mb of Data.
iii. 280 SMS.
Activation Code: *344*700#

1000 Naira:
i. 100 minutes Voice Call.
ii. 100mb Data.
iii. 400 SMS.
Activation Code: *344*1000#

NOTE: It auto renews weekly.

To Opt Out dial *344*0#

To leave the EasyFlex Package totally, migrate to either Easy Starter by dialing *244*2# or migrate to Easy Cliq by dialing *244*1#

Enjoy and remember to share with your friends!!

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Etisalat EasyWallet

Etisalat Nigeria has launched a mobile money payment solution in conjunction with a number of banks in the country. The banks include: First Bank, GTBank, Stanbic IBTC Bank and Zenith Bank. The service is SIM-based and is accessible via the SIM menu on your mobile phone. It works on all Etisalat SIM cards and customers are only required to register with any of the Schemes in order to start using easywallet. Customers are not charged from their airtime for any transactions from the mobile money SIM menu.

Etisalat customers using the easywallet service will be able to pay bills, pay for goods and services, receive and send money to friends and family, send and receive money to their bank accounts, withdraw cash, top up their own airtime account or top up someone else’s and manage their bank accounts with the Etisalat EasyWallet on their Phone.

Etisalat say that EasyWallet is the first fully secure Mobile Money SIM Application offered to customers with the easywallet application installed on their SIM cards. This unique application supports multiple languages – English, Hausa, Igbo and Yoruba and works across all makes and models of phones, smartphones and even tablet devices. Easywallet is compliant with all industry standards such as ISO-1 and guarantees adequate protection of customer information while carrying out mobile financial transactions across multiple Mobile Money schemes.

Kudos to Etisalat, Now you can send and Receive, Buy Recharge Cards and even Send Recharge Cards and Money into your GirlFriend and or Girlfriend's Account.

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Etisalat Blackberry Service

Monthly Plans on Etisalat BlackBerry
1. Plan: Blackberry® Social Monthly Plan
Duration: 30 days
Price: 1,300
Activation code for BlackBerry Voice Plan: *499*2#
Activation SMS/Code for BlackBerry Non Voice Plan: SMS SOM to 399
2. Plan: Blackberry® Complete Monthly Plan
Duration: 30 days
Price: 1,500
Activation code for BlackBerry Voice Plan: *499*3#
Activation SMS/Code for BlackBerry Non Voice Plan: SMS COM to 399
3. Plan: Blackberry® Internet Service
Duration: 30 days
Price: 3,000
Activation code for BlackBerry Voice Plan: *499*1#
Activation SMS/Code for BlackBerry Non Voice Plan: *399*1#
4. Plan: Blackberry® Enterprise Service
Duration: 30 days
Price: 6,000
Weekly Plans on Etisalat BlackBerry
1. Plan: BlackBerry® Social Weekly Plan
Duration: 7 days
Price: 400
Activation code for BlackBerry Voice Plan: *499*2*1#
Activation SMS/Code for BlackBerry Non Voice Plan: SMS SOW to 399
2. Plan: BlackBerry® Complete Weekly Plan
Duration: 7 days
Price: 500
Activation code for BlackBerry Voice Plan: *499*3*1#
Activation SMS/Code for BlackBerry Non Voice Plan: SMS COW to 399
3. Plan: BlackBerry® Internet Service Weekly Plan
Duration: 7 days
Price: 1,000
Activation code for BlackBerry Voice Plan: *499*6#
Activation SMS/Code for BlackBerry Non Voice Plan: *399*6#
Daily Plan on Etisalat BlackBerry
1. Plan: BlackBerry® Social Daily Plan
Duration: 1 day
Price: 100
Activation code for BlackBerry Voice Plan: *499*2*2#
Activation SMS/Code for BlackBerry Non Voice Plan: SMS SOD to 399
2. Plan: BlackBerry® Complete Daily Plan
Duration: 1 day
Price: 100
Activation code for BlackBerry Voice Plan: *499*3*2#
Activation SMS/Code for BlackBerry Non Voice Plan: SMS COD to 399
3. Plan: BlackBerry® Internet Service Daily Plan
Duration: 1 day
Price: 250
Activation code for BlackBerry Voice Plan: *499*5#
Activation SMS/Code for BlackBerry Non Voice Plan: *399*5#
To activate any of the etisalat Blackberry services on your postpaid lines, you need to visit any etisalat Experience Center and talk to the Retail Executives.
NOTE:-All charges specific to your plan still apply

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