“UCHE FACE YOUR WORK O” Etisalat Reacts To Viral Customer Care Phone Call

BEFORE ANYTHING, IF YOU HAVE NOT HEARD THE VIRAL AUDIO! GET IT HERE!!!!!

Telecommunications giant, Etisalat has disowned the alleged Etisalat customer care call which has since gone viral on social media and trust Nigerians, they made a hilarious mess of it.

Speaking with ENCOMIUM Weekly on Friday, February 7, 2014, Chineye Amanfo, spokesperson of the telecommunications company reacted to the alleged call:

“We are aware of the telephone conversation from the so called Etisalat customer care personnel. We are currently investigating the matter but it is not a commercial from Etisalat. All our commercials are handled by our agency and it will be duely signed before it can be released”.

ENCOMIUM Weekly’s checks revealed that no agency has laid claim to the commercial. However, speculations abound that the commercial might have come from competitors and distractors who are adapting measures on how to cope with the competitive market.

The call which is trending is reported below:

Uche: Good morning.
Woman: Hello
Uche: Hello, good morning
Woman: Good Morning
Uche: My name is Uche, I am calling you from Etisalat customer care. How are you today?
Woman: Fine, how is work
Uche: Work is fine, thank God.  We are calling you to thank you for ‎ your patronage on Etisalat network.
Woman: Okay, thank you very much.
Uche:‎ Am I speaking with Abulraman Bakar.
Woman: You want to talk to him.
Uche: I want to confirm, is that the person I am speaking with now.
Woman: N​o, I ‎​am working with them. Can I call him for you?
Uche: Is he close by?
Woman: ‎​​​Yes
Uche: Okay, I will like to speak with him.
Woman: I am just working with them.
Woman calls her husband: Daddy nko? E pee daddy wa. Okay, won wee.
Woman: Hello, he is bathing
Uche: Okay, please may ‎​I know ‎​your name.
Woman: I ‎​am working with them.
Uche: It is okay, I will like to know who I ‎​am speaking with.
Woman: I ‎​am not the owner of the phone, he is the owner of the phone.
Uche: It’s alright. When would you want me to call back so ‎​I can speak with him?
Woman: Can I know ‎​your name so he can call you back?
Uche: It’s okay, you cannot call this number, but we will call back.
Woman: Okay, well done. Is that how you people use to call them?
Uche: It’s ‎​​alright, ‎​​​yes. We check up on our customers from time to time
Woman: Okay, he will come and see you ‎​​​in the office. I will tell him.
Uche: There will be ‎​no need, we will call back.
Woman:‎ Okay.
Uche: We just want to know if he is having any issue with his line.
Woman: Iyawo Uche, se bi awon Etisalat tin pe oko oloko lori phone ni yen. Well done oooo.
Uche: Its ‎​​alright ma, thank you very much for ‎​your time.
Woman: If he needs you, he will call. I ‎​am his wife ooo, face ‎ your work ooo because MTN don’t call customers like that, face ‎​your work. You don’t need to call him for anything again, if he needs you, he will call you
Uche: It is ‎​alright ma.